Senior Payroll Specialist Romania

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Job Description

Our Client offers industry-leading online payroll and HR solutions, plus tax, compliance, benefit
administration
Summary:
 The role of the Senior Payroll Specialist is to produce the payroll for clients; acting as their liaison for
payroll-related processing. In addition, this role will participate in the system testing as needed, provide
consultation to clients and other stakeholders
RESPONSIBILITIES:
 Responsible & fully accountable for the payroll & audit function of multiple clients
 Responsible for scheduling and running the assigned client payrolls by following standard operating
procedures
 Maintains complete, accurate and timely client and employee records based on real time requests
 Maintains complete and accurate client profile notes as well as processing instructions for each client
 Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined
due dates, complete all Year End balancing, filing & respective reporting
 Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make
recommendations for best practices to customers
 Initiate pre and post production calls with clients
 Answer client calls (dedicated clients, as well as other clients)
 Work with internal technical support, various production departments and additional Service hubs as
needed to identify a resolution.
 Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency
and continuous improvement
 Suggest processes and controls tools improvements
 Ensure quality controls in the payroll process and update documentation – included reconciliation of results
and audit checks
 Highlight and escalate relevant matters that may impact the running of client payrolls
 Ensures following of process maps and workflows, including the keeping up to date of trackers, data bases
and SOPs
QUALIFICATIONS REQUIRED:
 Perfect mastery of French / German and English, both orally and in writing, at minimum B2
 Mastery of Windows office tools,
 Ability to manage data in large numbers and integrate into a team,
 Excellent customer service skills
 Preferred Payroll background
 An understanding of the client's trade, business and organization (payroll calculations, law and human
resources)
 Accounting knowledge
 Bachelor/certificate, an asset, or equivalent experience in administration/customer service/HR”

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