Professional Services Engineers – Mobile Data Network Calgary

Share This Job

Job Description

Our client is a leading provider of mobile internet optimization solutions that help telecom operators to improve network efficiency, speed and optimize video traffic. They are looking for a Professional Services Engineer with about 5 yrs experience. This is a remote, home office based position.
Responsibilities:
 The Professional Services Engineer is a key role in the Professional Services (PS)
organization and is responsible for defining, implementing, customizing, integrating,
testing, training and handing over to customers a “solution” based on
standardized commercialized products and any required 3rd-party components on customer site or remotely
 Resolve time critical deployment and production issues
 Work according to methods, procedures, tools and policies to ensure high-quality
service is delivered to the customersRequirements:
 Experience with customer facing activities in an international environment
 Knowledgeable in customer support processes, tooling and troubleshooting
 Knowledge in networking: TCP/IP, switching, routing – Must
 Experience with Linux/Unix based systems – Must
 Experience with VM environments, NFV and KVM – Must
 Experience in the mobile and Telco markets (working with telco providers) – Must
 Experience with Cisco equipment, holding relevant certificates (CCNA, CCNP, CCIE,
CCDE, etc.) – advantage
 Experience with load balancers – advantage
 Knowledge in mobile web application – advantage
 Excellent communications skills in English (read and write)
 Ability to work independently and as part of a team
 BSc/BA degree or equivalent work experience
 5+ years’ experience as a Field Support / PS Engineer, Customer Service Engineer
 International work experience and cultural awareness an advantage
 Travel to customer sites according to the needs – up to 30%

Send CV

    By submitting this form, I declare that I have read and accepted Terms & Conditions and general Privacy Policy provided on the website. I also have read Privacy Policy relevant to the location mentioned provided by the local Chronos Consulting entity’s GDPR officer.
    I hereby consent to processing by local Chronos Consulting entities’ of my personal data contained in the form above and other submitted documents, for the purposes of use in ongoing and future recruitment processes carried out by Chronos Consulting accordingly to the local law of data protection.


    HAVE A QUESTION?

    CONTACT US