Clinical Account Managers Neurosurgery
Location: San Francisco
Our client is a leader in noninvasive treatment solutions in neurosurgery. These treatments are now FDA approved and CE marked and provide a platform to expand the use of this non-invasive surgical tool for treatments in the human brain.
The overall goal of the CLINICAL ACCOUNT MANAGERS is to help drive commercial utilization at new and existing neurosurgical customers. The purpose of this role is to increase the number of patients treated to reach business profitability through recurring revenue and demonstrated models of service line success.
1) Southeast/Central (Chicago, Detroit, Indianapolis, Nashville, Atlanta, Miami area)
2) major Western /Southwest city (LA, SF, Seattle, Salt Lake City, Phoenix, Las Vegas, Denver, etc).
The location must be within easy access of a major airport for direct flights within the region.
This is a home office based position with extensive travel of about 70%. Occasional weekend travel and/or weekend work may be required. Travel to customer sites, trade shows, national organizations meetings, HQ, payer organizations, internal meeting.
Expected background: 5+ years (3+ with Masters) as sales / operational support /technical-clinical program development of advanced medical device systems in a customer-facing program development role.
Experience implementing new service lines /project managing novel technology, techniques and/or devices is a plus
Scientific (BS, MS), technical (engineer) or clinical background (nurse, radiology technician) or MBA and commercial /sales /marketing background with strong technical skills or inspirations.
Relationship building and ability to influence sites from both bottom-up and top-down across hospital functions.
Executes with drive, self-motivation, accountability, and reliability
Critical thinking with an eye toward understanding the big picture, the ability to problem solve, creatively bring solutions to customer
Communication skills with internal and external stakeholders to articulate the vision, rally towards a common goal, and build execution support
Operate independently and coordinate efforts with peers
Focus in brain applications (neurosurgery)
Main responsibility is to work with existing and new install-base sites to develop a program to achieve clinical and commercial success.
Achieve annual goals of number of treatments and revenues from the sites (service and disposables)
Embed into customer environment and gain in-depth knowledge of their hospital operations, patient flow, a financial model with the focus on business and operational outcomes
Be a trusted partner to the customer (in clinical, technical and business aspects) with the ability to influence and have a seat at customer table for driving program success
Interface between site and marketing and PR teams to promote the program and drive patient interest
Interface between site and reimbursement to share best practices for navigating insurance landscape