General Manager Canada B2B Services Toronto


General Manager Canada – B2B Services

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Location: Toronto, Ontario

oberon Chronos Group, an award winning global leader in permanent and temporary staffing, RPO and business process automation solutions for global multinationals. The Group owns and operates 41 offices worldwide.

Chronos Consulting’s client is a leader in training and certification services and they have ambitious goals for business growth in Canada. 

We are seeking a strong leader to grow this business and required for this role is experience in developing a service organization in Business Training, Auditing, and Compliance. Exposure across several industries would be advantageous to expand service offerings and client development, both organically and through acquisitions.

The Role

Reporting to the Vice President of North America, you will:

Manage the Canadian business in terms of driving operational excellence, business development and sales, service performance, and financial P&L

Drive strategic planning and implementation, client and industry diversification, update pricing structure, and project/client resource allocation

Achieve and exceed operational KPIs, budget, and revenue

Direct the overall quality to ensure consistency; ensure delivery of training and compliance services to meet customer needs

Coach and mentor the Coast to Coast team and direct change management initiatives

The Requirements

University degree coupled with 10+ years of experience in an operations/management function

5+ years of operations experience in a compliance or training consulting organization required

Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment

Strong verbal and written communication; skillful negotiation ability and prove track record of coordinating and motiving teams in a results-oriented business environment

Travel required